Terms and Conditions – Heura Naturals
Welcome to Heura Naturals. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website.
1. General Information
This website is owned and operated by Heura Naturals. Throughout the site, the terms “we”, “us”, and “our” refer to Heura Naturals. By visiting our website or purchasing something from us, you agree to these Terms and Conditions.
2. Products
We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information on the website is completely error-free.
We reserve the right to modify or discontinue any product at any time without prior notice.
Our products are made using natural ingredients. Individual results may vary depending on skin type, health condition, or personal usage.
3. Pricing and Payments
All prices listed on the website are in Indian Rupees (INR) and are subject to change without notice.
We accept payments through secure payment gateways such as Razorpay and other available payment methods on the website.
Orders will be processed only after successful payment confirmation.
4. Order Acceptance
Once you place an order, you will receive an order confirmation email. However, we reserve the right to cancel or refuse any order due to:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent transactions
If an order is cancelled after payment, the amount will be refunded to the original payment method.
5. Shipping
Orders will be processed and shipped within the time mentioned on our website. Delivery times may vary depending on the shipping location and courier service.
Heura Naturals is not responsible for delays caused by courier partners or unforeseen circumstances.
6. Returns and Refunds
Returns and refunds are subject to our Refund & Return Policy available on our website. Please review that policy for detailed information.
7. Use of Website
You agree not to use our website for any unlawful or unauthorized purpose. You must not attempt to damage, hack, or interfere with the proper functioning of the website.
8. Intellectual Property
All content on this website including text, images, logos, graphics, and product designs are the property of Heura Naturals and are protected by applicable copyright laws.
You may not reproduce, copy, or distribute any content without written permission.
9. Limitation of Liability
Heura Naturals shall not be liable for any direct, indirect, or incidental damages resulting from the use of our products or website.
Customers are advised to perform a patch test before using skincare products.
10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Brand Name: Heura Naturals
Email: [email protected]