Privacy Policy – Heura Naturals
At Heura Naturals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by payment gateways)
- Order details and purchase history
We may also automatically collect certain technical information such as your IP address, browser type, and device information.
2. How We Use Your Information
We use the information we collect for purposes including:
- Processing and delivering your orders
- Communicating order updates and confirmations
- Providing customer support
- Improving our website and services
- Sending promotional offers or updates (only if you choose to receive them)
3. Payment Security
Payments made on our website are processed through secure third-party payment gateways such as Razorpay. We do not store or have direct access to your payment card details.
4. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our website and allow us to improve our services.
You can disable cookies in your browser settings if you prefer not to allow them.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share necessary information with trusted service providers such as:
- Payment gateways
- Shipping and delivery partners
- Website hosting providers
This information is shared only to complete your order or operate our website.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of online transmission or electronic storage is completely secure.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of promotional communications at any time
8. Changes to This Privacy Policy
Heura Naturals reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Brand Name: Heura Naturals
Email: [email protected]